Avel eCare
Trusted Emergency & EMS Telemedicine—Now in Washington
Avel eCare is transforming rural healthcare by connecting hospitals and EMS providers to real-time, board-certified medical support—24/7. Our newly launched partnership in Washington State brings life-saving care to underserved communities like Ritzville. Join the movement to extend your care team, reduce provider burnout, and improve patient outcomes with Avel’s proven telemedicine services.
Now Serving Eastern Washington: Avel eCare + EARH
East Adams Rural Healthcare (EARH) in Ritzville is the first Washington hospital to join Avel’s Emergency telemedicine network. In an area where long transport times and limited staffing challenge patient care, EARH now has immediate access to Avel’s emergency team—day or night.
Why Rural Communities Choose Avel
Free Webinar – June 3: Enhancing Rural Emergency & EMS Care
Join our live webinar for hospital and EMS administrators to learn how Avel’s virtual ER and EMS services close care gaps, reduce staff burnout, and improve outcomes in rural facilities.
Prevent avoidable patient transfers
109 Live Sites with 109 Installed Rigs
Over 109 EMS agencies in three states are served by Avel eCare EMS, with additional sites being added
%
Over 95% of video calls are completed without connectivity issues, even with rural cellular
EMS agencies have connected with Avel eCare EMS over 2000 times
Real-Time Help. Real-Life Impact.
One example of Avel in action was with Ed Konechne of rural Kimball, South Dakota. When Ed was violently attacked by a bison on his ranch, rural EMS services connected with Avel eCare to make the fast, crucial decisions that helped save his life.
We Strengthen Rural Health Systems—Without Replacing Them
Avel eCare integrates directly with your local providers to stabilize emergency and pre-hospital care. Our technology and clinicians are here to support—not replace—your team, giving you the resources to deliver critical care, faster.
EMS
ER
Reducing response time and giving supportive care to over 200 emergency rooms across the country when every second counts.
Admissions
Behavioral Health
Expand your access to care, access assessments and maximize your resources for mental health and substance abuse cases.
Crisis Care
Immediate intervention and support – in the form of a virtual co-responder - no matter the location of the crisis.
Hospitalist
Dedicated clinicians to assist care teams with clinical management and complex conditions. Reduce patient wait times, relieve on-call staff.
Pharmacy
24 hour medication review from board-certified pharmacists, accurate order entry, reduced adverse drug events and improved compliance.
Admissions, Rounding and Discharge
Care doesn’t wait. Expedite the patient journey and the mechanics of initiating care with the onboarding, documentation and guidance your facility requires.