It was really great to know that we had a nurse on-call for us and it alleviated some of the pressure on the staff because we had direct access to a nurse to help us. Avel's program is very user friendly, and it has been a lifesaver for us here at South Heart. A top benefit has been able to have access to a medical expert. For example, if you have a student with a rash, you can bring them on camera and the Avel nurse can evaluate the student and then contact the parents to give them the appropriate advice. This is great for us because we aren't nurses, we're educators and it helps our peace of mind knowing an expert is meeting these health needs.

Sisseton School District has nearly 1,000 enrolled students spread across three buildings. We have had a school nurse since I started working in the district, but what we found is that as our nursing services increased, we needed somebody that could provide additional support when our nurse was in a different building. Avel stepped in to provide this support and help our nurse who was spread thin. We were seeing an increase in our number of students who needed some diabetic care plan maintenance. Our nurse just physically couldn't do that care for students anymore, so Avel eCare helped fill this gap. One of the first interactions we had was Sheila came up to teach all of our diabetic care aids how to administer and provide services to diabetic students. She came onsite, she provided that training, she offered support through that entire process, and it was a great way to formalize our unlicensed diabetic care management plan. One of the things that surprised us was how easy it was to use the service. Our current school nurse and I joke that we should make t-shirts that say 'just push the button' because that is literally all it takes to get high-quality support. Our students and our families have been very appreciative - especially when we were going through COVID - that there was always somebody else they could speak to if our nurse wasn't onsite or in another building, we always had access to a medial professional. Sheila and her team have been a great resource. As we are looking for additional support for our nurse - it is a one-person position on campus. Very few school districts around us have a school nurse, so it was a way for us to have some brainstorming time with another school nurse team.

Avel is a savior for us to make the right decisions regarding type 1 diabetes. We have never questioned their decisions and have always validated our decisions with their experts. We are very appreciative of their partnership.

Avel eCare school health gives me piece of mind that my son gets the care that he requires for his diabetes at school. They help him calculate carbs for his meals and are excellent at communicating with me about how much insulin he will be needing. Since my son is not on a pump yet sometimes dosing is a little tricky. They give my son good care and they try to make it easier for him to be at school and care for his diabetes.

Avel eCare has taken the burden off of our office staff playing "doctor" to assess and determine a student's injuries or illness. It has also been effective with students who are frequently sick. They don't like having to see the nurse, so they are more likely to stay in school!

The nurses are wonderful and informative.  They help to make the students feel comfortable.  I love how the nurses are not quick to send a child home.  I find that some times the student's "illness" is due to an incident with another student in the school yard or in the classroom.  Parents are very quick to pick up the students when I call them.  When the nurses tell the students they don't need to go home and should make it through the day, that is exactly what happens 99.9% of the time.  Love Avel eCare!

They are a leader in innovative medical care and are incredibly interested in authentic partnership!

This program has allowed our school district to have the best student attendance rate in the past twelve years. The program identifies basic illnesses and helps our teachers work with parents to provide treatment options for students. In severe situations the program helps our school district principals to ensure that proper medical steps are being taken for serious medical conditions. The diabetic moniotring done by the program has been life changing for one of our students.

In a rural setting, telehealth isn’t just helpful – it’s a necessity. Our patients typically require multiple visits over multiple months, so eCare Specialty Clinic saves them a lot of time, miles and money. With eCare, we get to follow patients more closely and can see them quicker too… if there’s an urgent need I can see patients almost immediately via eCare Specialty Clinic.

With eCare Specialty Clinic, rural patients can more easily obtain specialty services without traveling long distances. Patients have been very pleased with convenience and time-saving aspects of the program. Thanks to the reach of eCare Specialty Clinic, patients can be seen sooner and therefore receive treatment sooner, which leads to better patient outcomes.