Latest News: Avel eCare Extends Crisis Care Services to Individual Law Enforcement Officers

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Driven By A Pioneering Spirit

Avel eCare was one of the first telemedicine care providers in the nation to start offering provider-to-provider services via telemedicine. Since 1993, Avel physicians and clinicians have delivered exceptional virtual care impacting millions of patients in rural and underserved communities across the United States.

Leveraging three decades of experience, to harness global opportunities, to provide the highest quality of care to millions of patients no matter when or where it’s needed.

Transforming Healthcare Through Telemedicine

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Expand Access to Care

Working with Avel eCare allows for expanded access to a suite of physicians and clinicians representing 15 distinct specialties. Hospitals and clinics can treat more patients locally by partnering with Avel.

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Improve Patient Outcomes

By having access to expert physicians, nurses, and clinicians at the push of a button, Avel’s customers count on improved patient outcomes due to the added support and expertise.

Lower Costs

Avel’s unique business model allows health systems and providers to eliminate unnecessary waste, trim costs, and maximize local care teams’ ability to treat patients at the bedside. Not to mention facilities are better equipped to treat more patients locally.

Reduce Burnout

Managing burnout and retaining staff is crucial. From help with difficult or stressful procedures, to the added comfort of an additional pair of eyes, Avel eCare provides a safety net to ensure clinicians feel supported by a collegial partner.

Our Services

With nine service lines, Avel delivers the broadest array of solutions and care delivery models to meet the needs of a wide range of hospitals, care centers, health systems and other ambulatory care providers.

Customer Testimonials

Avel eCare has partnered with more than 600 sites across 36 states to support physicians, nurses, clinicians and other health care professionals with high quality care when and where it’s needed. Here are just a few remarks from existing customers about their experience working with the eCare team.

Edward Konechne, EMT
This service will SAVE rural EMS Agencies in South Dakota and across the country.
Edward Konechne, EMT
Kimball Ambulance
This service will SAVE rural EMS Agencies in South Dakota and across the country.
Edward Konechne, EMT
Edward Konechne, EMT
Kimball Ambulance
Jessica Geis, Elementary Principal
It was really great to know that we had a nurse on-call for us and ...
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Jessica Geis, Elementary Principal
It was really great to know that we had a nurse on-call for us and it alleviated some of the pressure on the staff because we had direct access to a nurse to help us. Avel's program is very user friendly, and it has been a lifesaver for us here at South Heart. A top benefit has been able to have access to a medical expert. For example, if you have a student with a rash, you can bring them on camera and the Avel nurse can evaluate the student and then contact the parents to give them the appropriate advice. This is great for us because we aren't nurses, we're educators and it helps our peace of mind knowing an expert is meeting these health needs.
Jessica Geis, Elementary Principal
Jessica Geis, Elementary Principal
Tammy Meyer, Ed. D., Superintendent
Sisseton School District has nearly 1,000 enrolled students spread across three buildings. We have had a ...
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Tammy Meyer, Ed. D., Superintendent
Sisseton School District has nearly 1,000 enrolled students spread across three buildings. We have had a school nurse since I started working in the district, but what we found is that as our nursing services increased, we needed somebody that could provide additional support when our nurse was in a different building. Avel stepped in to provide this support and help our nurse who was spread thin. We were seeing an increase in our number of students who needed some diabetic care plan maintenance. Our nurse just physically couldn't do that care for students anymore, so Avel eCare helped fill this gap. One of the first interactions we had was Sheila came up to teach all of our diabetic care aids how to administer and provide services to diabetic students. She came onsite, she provided that training, she offered support through that entire process, and it was a great way to formalize our unlicensed diabetic care management plan. One of the things that surprised us was how easy it was to use the service. Our current school nurse and I joke that we should make t-shirts that say 'just push the button' because that is literally all it takes to get high-quality support. Our students and our families have been very appreciative - especially when we were going through COVID - that there was always somebody else they could speak to if our nurse wasn't onsite or in another building, we always had access to a medial professional. Sheila and her team have been a great resource. As we are looking for additional support for our nurse - it is a one-person position on campus. Very few school districts around us have a school nurse, so it was a way for us to have some brainstorming time with another school nurse team.
Tammy Meyer, Ed. D., Superintendent
Tammy Meyer, Ed. D., Superintendent
Anonymous Survey
Avel is a savior for us to make the right decisions regarding type 1 diabetes. We ...
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Anonymous Survey
Avel is a savior for us to make the right decisions regarding type 1 diabetes. We have never questioned their decisions and have always validated our decisions with their experts. We are very appreciative of their partnership.
Anonymous Survey
Anonymous Survey
Parent of Student - Anonymous
Avel eCare school health gives me piece of mind that my son gets the care ...
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Parent of Student - Anonymous
Avel eCare school health gives me piece of mind that my son gets the care that he requires for his diabetes at school. They help him calculate carbs for his meals and are excellent at communicating with me about how much insulin he will be needing. Since my son is not on a pump yet sometimes dosing is a little tricky. They give my son good care and they try to make it easier for him to be at school and care for his diabetes.
Parent of Student - Anonymous
Parent of Student - Anonymous
Anonymous Survey
Avel eCare has taken the burden off of our office staff playing "doctor" to assess ...
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Anonymous Survey
Avel eCare has taken the burden off of our office staff playing "doctor" to assess and determine a student's injuries or illness. It has also been effective with students who are frequently sick. They don't like having to see the nurse, so they are more likely to stay in school!
Anonymous Survey
Anonymous Survey
Anonymous Survey
The nurses are wonderful and informative.  They help to make the students feel comfortable.  I ...
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Anonymous Survey
The nurses are wonderful and informative.  They help to make the students feel comfortable.  I love how the nurses are not quick to send a child home.  I find that some times the student's "illness" is due to an incident with another student in the school yard or in the classroom.  Parents are very quick to pick up the students when I call them.  When the nurses tell the students they don't need to go home and should make it through the day, that is exactly what happens 99.9% of the time.  Love Avel eCare!
Anonymous Survey
Anonymous Survey
Lyndsi Engstrom, Director of Research, Design and Value
They are a leader in innovative medical care and are incredibly interested in authentic partnership!
Lyndsi Engstrom, Director of Research, Design and Value
They are a leader in innovative medical care and are incredibly interested in authentic partnership!
Lyndsi Engstrom, Director of Research, Design and Value
Lyndsi Engstrom, Director of Research, Design and Value
Justin Fryer, Previous Superintendent
This program has allowed our school district to have the best student attendance rate in ...
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Justin Fryer, Previous Superintendent
This program has allowed our school district to have the best student attendance rate in the past twelve years. The program identifies basic illnesses and helps our teachers work with parents to provide treatment options for students. In severe situations the program helps our school district principals to ensure that proper medical steps are being taken for serious medical conditions. The diabetic moniotring done by the program has been life changing for one of our students.
Justin Fryer, Previous Superintendent
Justin Fryer, Previous Superintendent
Arvin L. Santos, MD, FACP, FASN
In a rural setting, telehealth isn’t just helpful – it’s a necessity. Our patients ...
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Arvin L. Santos, MD, FACP, FASN
In a rural setting, telehealth isn’t just helpful – it’s a necessity. Our patients typically require multiple visits over multiple months, so eCare Specialty Clinic saves them a lot of time, miles and money. With eCare, we get to follow patients more closely and can see them quicker too… if there’s an urgent need I can see patients almost immediately via eCare Specialty Clinic.
Arvin L. Santos, MD, FACP, FASN
Arvin L. Santos, MD, FACP, FASN