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Driven By A Pioneering Spirit

Avel eCare was one of the first telemedicine care providers in the nation to start offering provider-to-provider services via telemedicine. Since 1993, Avel physicians and clinicians have delivered exceptional virtual care impacting millions of patients in rural and underserved communities across the United States.

Leveraging Three Decades of Telemedicine Experience to Harness Global Opportunities

To Provide High Quality Care to Millions of Patients & Communities

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Expand Access to Care

Working with Avel eCare allows for expanded access to a suite of physicians and clinicians representing 15 distinct specialties. Hospitals and clinics can treat more patients locally by partnering with Avel.

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Improve Patient Outcomes

By having access to expert physicians, nurses, and clinicians at the push of a button, Avel’s customers count on improved patient outcomes due to the added support and expertise.

Lower Costs

Avel’s unique business model allows health systems and providers to eliminate unecessary waste, trim costs, and maximize local care teams’ ability to treat patients at the bedside. Not to mention facilities are better equipped to treat more patients locally.

Reduce Burnout

Managing burnout and retaining staff is crucial. From help with difficult or stressful procedures, to the added comfort of an additional pair of eyes, Avel eCare provides a safety net to ensure clinicians feel supported by a collegial partner.

Our Services

With eight service lines, Avel eCare offers a variety of solutions and care delivery models to meet the needs of a wide range of hospitals, care centers, health systems and other ambulatory care providers.

Customer Testimonials

Avel eCare has partnered with more than 600 sites across 36 states to support physicians, nurses, clinicians and other health care professionals with high quality care when and where it’s needed. Here are just a few remarks from existing customers about their experience working with the eCare team.

Arvin L. Santos, MD, FACP, FASN
In a rural setting, telehealth isn’t just helpful – it’s a necessity. Our patients ...
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Arvin L. Santos, MD, FACP, FASN
In a rural setting, telehealth isn’t just helpful – it’s a necessity. Our patients typically require multiple visits over multiple months, so eCare Specialty Clinic saves them a lot of time, miles and money. With eCare, we get to follow patients more closely and can see them quicker too… if there’s an urgent need I can see patients almost immediately via eCare Specialty Clinic.
Arvin L. Santos, MD, FACP, FASN
Arvin L. Santos, MD, FACP, FASN
Jerry Bunkers, Clinic Manager
With eCare Specialty Clinic, rural patients can more easily obtain specialty services without traveling long ...
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Jerry Bunkers, Clinic Manager
With eCare Specialty Clinic, rural patients can more easily obtain specialty services without traveling long distances. Patients have been very pleased with convenience and time-saving aspects of the program. Thanks to the reach of eCare Specialty Clinic, patients can be seen sooner and therefore receive treatment sooner, which leads to better patient outcomes.
Kathryn Larson, Nurse
I am excited to be a part of and have Avel eCare Senior Care available ...
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Kathryn Larson, Nurse
I am excited to be a part of and have Avel eCare Senior Care available for our residents 24/7. It’s especially helpful that eCare Senior Care can send scripts right to the pharmacy. They know what’s in our eKit so we can get medications right away – even controlled medications. I like the speed and interaction between eCare Senior Care and the pharmacy.
Allen Herrick, Resident
When I had pneumonia, the staff was able to wheel the equipment right into my ...
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Allen Herrick, Resident
When I had pneumonia, the staff was able to wheel the equipment right into my room so I could see the provider. I can see how eCare Senior Care impacts our quality of care because of how quickly we can see a specialist and get the medications we need.
Molly Satter RN, MSN
School nurses play an integral role in ensuring that students are healthy and ready to ...
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Molly Satter RN, MSN | Health Services Supervisor
School nurses play an integral role in ensuring that students are healthy and ready to learn. After identifying a need for better access to our nursing services across our large school district, Avel eCare worked with us hand in hand to develop a custom solution and pilot the eCare School Nurse project, which dramatically increased our students’ access to a school nurse. In the short time that this project has been in place, over 2,000 students were provided access to a school nurse when they otherwise would not have had access. This program is invaluable in the care we provide to students. Avel eCare has been a great partner and we’re now working on plans for further expansion.
Molly Satter RN, MSN
Molly Satter RN, MSN | Health Services Supervisor
Diane Dady, Pharmacist
As the only pharmacist on staff, the pharmacy is under my watch 24/7, which added a ...
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Diane Dady, Pharmacist
As the only pharmacist on staff, the pharmacy is under my watch 24/7, which added a lot of stress to my life when I wasn’t at the hospital. eCare Pharmacy services took that heavy weight off my shoulders. I feel more at ease knowing that when I’m gone or on vacation, another pharmacist is verifying orders in a timely manner. They’re also a great resource. Calling them is an easy way to talk to another pharmacist about a particular situation. They’re easy to get ahold of and always open to my questions. I love it and would highly recommend it.
Steve Weinandt, RPh
With the assistance of eCare Pharmacy, our critical access hospitals now have a ...
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Steve Weinandt, RPh
With the assistance of eCare Pharmacy, our critical access hospitals now have a pharmacist that will help them 24/7. Renal dosing, drug interaction checking, allergy checking, therapies, drug incompatibility checking and verification of medication profiles are all done in real time with no waiting. This has vastly improved care across our entire region. If a patient is transferred to a different site or region there’s also a continuity of care that is not provided anywhere else. I cannot think of a higher quality professional group that provides the vast services that they do.
Mary Helland
Having eCare Emergency’s board certified emergency physicians and critical care nurses just a phone ...
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Mary Helland, RN, MSN, VP, CNO
Fargo Division Catholic Health Initiatives
Having eCare Emergency’s board certified emergency physicians and critical care nurses just a phone call away gives us the breadth of experience and knowledge we need. The second opinions, education, and encouragement that they provide builds self-esteem and confidence in our nursing staff.
Mary Helland
Mary Helland, RN, MSN, VP, CNO
Fargo Division Catholic Health Initiatives
Bryan Slaba
As CEOs, our top concerns are managing the quality of care we provide while balancing ...
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Bryan Slaba, CEO/Administrator
As CEOs, our top concerns are managing the quality of care we provide while balancing costs. Over the years, we’ve not only seen significant cost savings because of eCare (i.e. being able to hire more APPs), but we’ve continued the same level of the quality care at the same time. eCare has been a godsend for us out here.
Bryan Slaba
Bryan Slaba, CEO/Administrator
Brenda Engbrecht
We love the ease of access to providers that we have thanks to Avel eCare ...
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Brenda Engbrecht, MDS
We love the ease of access to providers that we have thanks to Avel eCare Senior Care. Even though the hospital is connected to our long-term care center, it’s still disruptive and sometimes taxing for residents to be transported. Plus, using eCare Senior Care helps avoid exposing an already at-risk resident to possibly more infections.
Brenda Engbrecht
Brenda Engbrecht, MDS