Extend Your Care Team with a Virtual Health System

Reduce staffing gaps, improve patient outcomes, and expand access to specialty care.

Virtual Care, Perfected.

Avel eCare was one of the first Virtual Health System in the nation to start offering clinician-to-clinician services via a virtual health system platform. Since 1993, Avel’s multi-disciplinary teams have delivered exceptional virtual care impacting millions of patients in communities across the United States.

Joint commission seal/badge

Quality and patient safety are at the core of everything we do. Avel eCare has earned accreditation from The Joint Commission, demonstrating our commitment to delivering care that meets nationally recognized standards for excellence, safety and continuous improvement.

Virtual Health System with Proven Excellence

3M+

Patients Treated Every Year

How it works

The National Healthcare Challenges Avel is Solving

Avel eCare is fundamentally changing the way healthcare is delivered in this country by solving industry-wide problems.

1) Solve Clinical Staffing Shortage

Managing clinical staffing is crucial, from recruitment, to retention, and limiting burnout. Avel’s board-certified physicians, advanced practice providers, nurses, pharmacists, social workers, and more embed with your staff and allow for efficient staffing models and ensure excellent patient care.

2) Expand Access to Care
Working with Avel eCare allows for expanded access to a suite of physicians and clinicians representing 15 distinct specialties. Hospitals and clinics can treat more patients locally by partnering with Avel.
3) Improve Patient Outcomes

Avel eCare is a TJC accredited virtual hospital. Our customers have access to physicians, nurses, and clinicians that are virtual health system experts. Avel’s customers count on improved patient outcomes due to the added support and expertise.

4) Improve Financial Outcomes

Avel’s unique business model allows hospitals and health systems to employ more flexible staffing models, limit transfer rates, and treat more patients locally. Avel has a proven track record of reducing unnecessary costs and driving more revenue for our customers.

Our Services

Avel delivers the broadest array of solutions and care delivery models to meet the needs of a wide range of hospitals, care centers, health systems and other ambulatory care providers.

Mind Map Final drop shadow

Pharmacy

Facilities and hospitals count on Avel eCare Pharmacy to meet their pharmaceutical needs 24/7/365. Avel pharmacists partner with local pharmacies and/or professional staff to ensure patients receive the safest and most effective medication management..

Hospitalist

Avel eCare Hospitalist virtual health system services deliver high-quality care and management of complex, medical and surgical patients who are 18 years of age and older.

Senior Care

Avel eCare Senior Care works with facilities to be a 24/7 extension of their local care team, providing round-the-clock service to senior care residents to augment care and improve outcomes.

School Health

Avel eCare School Health provides nurse coverage for the entire school day and ensures immediate response to student needs. School systems can count on school nurse experts to manage student health while reducing the burden on staff.

Behavioral Health

Avel eCare Behavioral Health provides emergency departments, inpatient behavioral health, and acute inpatient units with expert evaluations from mental health professionals.

Critical Care/ICU

Avel eCare ICU provides critically ill patients with 24/7 monitoring and support. This innovative model connects hospitals to board-certified intensivists for constant monitoring, faster interventions, and lower risks from complications.

EMS

Partner with Avel eCare EMS to expedite care and provide the best pre-hospital care possible to your community. Ave is here to support EMS personnel by lending a virtual hand when they need it.

Crisis Care

Avel eCare Crisis Care is a virtual co-responder solution that supports Law Enforcement with 24/7 access to behavioral health experts who can de-escalate situations and help treat individuals in crisis.

Specialty Clinic

Avel eCare Specialty Clinic provides access to medical specialty care through high-definition, interactive video technology. More than 15 distinct specialties are available for on-demand or scheduled consults.

Emergency

Reducing response time and giving supportive care to over 200 emergency rooms across the country when every second counts.

In the News

Latest Press Release

Avel eCare Emergency Expands to Washington State with East Adams Rural Healthcare

Sep 30 2026

What a Virtual Hospitalist Program Actually Looks Like — And Why Rural Hospitals Are Adopting Them

See how virtual hospitalist programs help rural hospitals cover admissions and overnight shifts without costly locum staffing.

Sep 30 2026

How to Choose the Right Virtual Care Partner for Rural Hospitals

Evaluating virtual care options for your rural hospital? Here’s what actually matters when choosing a telemedicine partner.

Sep 30 2026

The Hidden Crisis in America’s ICUs: Why Critical Care Coverage Is Harder Than Ever

The intensivist shortage makes 24/7 ICU coverage difficult. Rural and community hospitals often lack dedicated critical care specialists around the clock.

Sep 30 2026

Benefits of a 24/7 Virtual Support System for Senior Care Facilities and Assisted Living

Discover 9 benefits of 24/7 virtual support for senior care facilities. Through Avel eCare’s Virtual Health System, residents can access geriatric-trained...
Sep 30 2026

The Paramedic Shortage Is a Rural Healthcare Crisis — Here’s How Virtual Support Is Fighting Back

Rural EMS agencies face a growing paramedic shortage. Learn how virtual EMS support connects crews to real-time physician backup.

Sep 30 2026

“Our Everyday Is Somebody’s Worst Day”: The Hidden Cost of Burnout in Emergency Medicine

Physician and ER burnout is pushing clinicians out of medicine. Discover how virtual backup support is helping retain rural staff.

Sep 30 2026

Why Rural Hospitals Are Closing — and How Virtual Care Is Helping Some Survive

Dr. Kelly Rhone Chief Medical Officer Jessica Gaikowski Executive Director of Marketing and Sales Operations Key Takeaways Avel's Virtual Health System can help rural...
Sep 21 2026

Avel eCare Celebrates Telehealth Awareness Week With Theme “Expert Care. Human Connection.”

During Telehealth Awareness Week 2026, Avel eCare celebrates the people behind virtual care with the theme “Expert Care. Human Connection.” Discover how Avel’s Virtual...
Aug 27 2026

How Telemedicine Helps Rural Physicians Stay in Their Communities

See how telemedicine supports rural physicians through collaboration, reduced burnout, and better access to specialist care.

Aug 18 2026

Rural Health Transformation Requires More Than Funding. It Requires a Proven Care Model.

Learn how Avel eCare’s Virtual Health System helps rural hospitals address workforce shortages and maximize Rural Health Transformation funding.