In the last six months, North Platte Fire Department has utilized Avel eCare telemedicine 78 times to support critical patient care. This includes assisting with traumatic injuries, advanced airway management, and complex medication decisions. Avel eCare provides exceptional support to EMS providers, particularly in rural settings where access to specialized medical expertise can be limited. They assist during critical situations like cardiac arrests, overdoses, and complex cases, providing real-time guidance on advanced care decisions. In rural EMS, where transport times to the hospital can be longer, having Avel eCare available on the screen ensures we can deliver high-quality care right at the scene or en route.

They also support us with real-time documentation and peer-to-peer guidance, which is invaluable in high-stress scenarios. Avel eCare bridges the gap in rural healthcare by bringing expert medical knowledge directly to the back of the ambulance, helping us save lives and improve outcomes for underserved communities.