Podcast Episode

What Medical Directors Still Get Wrong About Telemedicine

May 7th, 2026 | S1E2 | 5:05

In this clip from Virtual Health Connections, Dr. Kelly Rhone, Chief Medical Officer at Avel eCare, shares what today’s healthcare leaders need to understand about the evolution of virtual care and why telemedicine has become a critical part of modern healthcare infrastructure. From helping clinicians manage emergency airways hundreds of miles away to maintaining The Joint Commission accreditation standards, Dr. Rhone explains how high-quality virtual care depends on much more than just a video connection.

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Meet the Host

Jessica Gaikowski, MBA, brings both heart and strategic insight to her role as host of Avel eCare: Virtual Health Connections. with a background in healthcare administration and business, she understands the complexities of healthcare delivery and now leads conversations shaping where the industry is headed.

As Executive Director of Marketing and Sales Operations at Avel eCare, Jessica has been part of the organization’s journey from its early foundation within a large South Dakota health system to its growth as a national virtual care leader. On the podcast, she connects with industry experts to explore how telemedicine is redefining access, supporting care teams, and strengthening communities.

When she’s not talking healthcare, you’ll find her spending time with her family or cheering on the Ohio State Buckeyes.

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