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Senior Care

Support Your Staff. Serve Your Residents.

we're here to help - fill the gaps with avel ecare

Virtual Support for Long-Term and Senior Living Facilities

Nearly 20% of the U.S. population is made up of older adults, and senior care organizations face growing demands to provide timely, high-quality healthcare. Staffing shortages, after-hours needs, and complex conditions can make this challenging for Skilled Nursing Facilities, Long-Term Care Facilities, and Senior Living Campuses.

With Avel eCare Senior Care, facilities gain access to geriatric-trained providers, nurses, and behavioral health specialists who deliver care through telemedicine. Our team helps reduce avoidable transfers, improve regulatory compliance, and give staff the backup they need—day or night.

Why Facilities Partner with Avel eCare Senior Care

24/7 access to geriatric-trained providers and nurses
On-demand urgent care assessments for illness and injury
Behavioral health evaluations and medication reviews
Nursing support for admissions, discharges, and fall management
Guidance on care plans, regulatory standards, and compliance
Medical Directorship oversight to strengthen facility leadership

Over the past year, Avel eCare Senior Care supported 65+ facilities, averaging 1,965 encounters per month, and avoided transfers in 96% of cases.

Programs Designed for Senior Care

Urgent Care Coverage

Immediate access to a provider for urgent concerns such as fever, cough, confusion, abdominal pain, or rash. Our team helps assess and treat conditions in alignment with residents’ goals of care—often preventing costly and stressful transfers.

Clinical Care Support

Combines urgent care with ongoing collaboration alongside local providers. Services include:
Monitoring diagnostics and treatment response
Supporting diabetes and lab management
Handling after-hours script requests
Providing nursing triage and education

Nursing Services

Workforce shortages don’t have to compromise resident care. Avel eCare nursing support strengthens your team by assisting with:

Admission order entry and 48-hour care plans
Fall management and discharge services
Ongoing clinical education and triage

Behavioral Health Access

Residents benefit from on-demand access to geriatric-trained behavioral health professionals for:

Psychiatric evaluations
Medication reviews
Urgent care mental health needs

Medical Directorship

Avel eCare physicians can serve as your facility’s Medical Director, ensuring compliance and supporting leadership. Services include:

Attending QAPI meetings
Assisting with surveys and corrective action plans
Coordinating medical care and guiding resident care policies
Educating staff and maintaining current best practices