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Specialty Clinic

Expanding Access to Specialized Care

In rural and underserved communities, patients often face long travel times and limited access to specialty providers. With Avel eCare Specialty Clinic, healthcare organizations can connect patients to board-certified specialists across more than 15 disciplines—without requiring them to leave their local clinic or home.

Through secure two-way video and advanced telehealth tools, patients receive timely, high-quality specialty care that lowers costs, supports local providers, and reduces health equity gaps.

Why Choose Avel Specialty Clinic

Partnering with Avel eCare means your patients and staff gain:

On-demand appointments with trusted specialists
Expanded access to cardiology, psychiatry, dermatology, endocrinology, and more
A familiar team of providers who build ongoing relationships with patients
Reduced patient travel time and expenses
Workforce stabilization through virtual coverage
Real-time scheduling tools that decrease no-show rates

Since 2017, Avel eCare Specialty Clinic has delivered more than 50,000 specialty visits to Indian Health Service patients, with noticeable improvements in access and outcomes.

Specialty Services Available

Avel eCare provides virtual access to a wide range of specialties, including:

Psychiatry & Pediatric Psychiatry
Behavioral Health Therapy
Rheumatology
Endocrinology
Cardiology
Dermatology

Impact Story: Five Years, Five States, and 31,000 Visits

In 2017, Avel eCare Specialty Clinic launched a partnership with the Indian Health Service (IHS) to expand specialty care access across rural communities in the West. Over the next five years, the program grew to cover five states, completing more than 31,000 visits and transforming care delivery for thousands of patients.

Dr. Janell Simpkins reflects:

“We were founded to bring healthcare to rural communities. The IHS contract gave us the opportunity to act on that mission—and to make real strides in addressing health disparities for American Indian populations, who face a life expectancy 5.5 years lower than average.”

One standout success came early in the partnership, when providers identified widespread scarring acne among American Indian patients. Traditional treatment with Accutane required frequent in-person visits, which posed barriers for many families. In response, an Avel dermatologist pioneered a virtual Accutane program—one of the first in the country—delivering effective treatment and dramatically improving outcomes.

Tribal Health Partnerships

Avel eCare is committed to ensuring equitable healthcare access for American Indian and Alaska Native communities. Our team partners with Tribal Health organizations across five states, helping to address disparities and deliver culturally appropriate care.

Services include:

Specialty care visits across multiple disciplines
Emergency telehealth support available 24/7/365
Sexual Assault Nurse Examination (SANE) consults for forensic and medical documentation
Longitudinal partnerships that strengthen trust and improve outcomes