Pharmacy
24/7 Remote Pharmacy Coverage

Hospital pharmacists play a critical role in patient safety by ensuring accurate medication orders, preventing adverse drug events, and supporting clinical teams. Yet, many facilities struggle to provide round-the-clock pharmacy coverage.
With Avel eCare Pharmacy, hospitals and health systems gain immediate access to licensed, hospital-trained pharmacists available 24/7/365. Our team integrates seamlessly into your workflows, helping reduce burnout, improve compliance, and elevate patient safety across inpatient, outpatient, and emergency care settings.
Why Hospitals Rely on Avel eCare Pharmacy
Avel’s remote pharmacy services give facilities confidence that every order is reviewed quickly and accurately. Benefits include:
- Continuous coverage with licensed hospital pharmacists
- 20-minute average turnaround time on medication reviews
- Reduced medication errors and adverse drug events
- Compliance with federal regulations for prospective order review
- Relief for on-site staff, minimizing burnout and turnover
- Flexibility to cover vacancies, vacations, or overnight shifts
Last year, Avel eCare Pharmacy conducted more than 32,500 interventions, helped avoid 7,452 adverse drug events, and maintained a 17-minute order turnaround time.
How Virtual Pharmacy Services Work
When your facility partners with Avel eCare Pharmacy, our remote pharmacists become an extension of your team:
- System integration: Our technology connects directly with your electronic medical record for seamless order entry and review.
- Prospective medication review: Every new order is reviewed for allergies, dosage, interactions, duplications, and compatibility before administration.
- Ongoing therapy monitoring: Our team oversees medication use throughout a patient’s stay, ensuring safe and effective treatment.
- 24/7 consultation: Pharmacists are available anytime—even overnight—to provide guidance for prescribers, nurses, or care teams.
Video-enabled support: Advanced audio-visual tools allow for patient discharge consultations, nurse supervision during sterile preparation, and real-time collaboration with staff.
Medication Review Services
Medication review is at the heart of safe patient care. With Avel eCare Pharmacy, facilities meet regulatory requirements while improving outcomes:
- Review of allergy history and patient demographics
- Dosage verification based on age, weight, and lab values
- Checks for drug compatibility and potential interactions
- Identification of duplicate therapies or unnecessary medications
- Substitution recommendations to ensure best outcomes
- Average response time of 20 minutes or less for new orders
These reviews are available for inpatient, outpatient, emergency, and specialty departments, ensuring safe medication use across the continuum of care.
Comprehensive Service Options
Avel eCare Pharmacy provides flexible solutions to meet each hospital’s needs:
- Inpatient medication review for timely verification of new orders
- Outpatient support for dialysis, infusion therapy, chemotherapy, and more
- Discharge consultations to reduce post-discharge medication errors and readmissions
- Video-enabled services for oversight of medication preparation, dispensing, and staff collaboration
Better Outcomes for Patients and Providers
Hospitals that partner with Avel eCare Pharmacy experience measurable improvements:
- Enhanced patient safety through pharmacist-directed interventions
- Fewer adverse drug events and reduced readmissions
- Improved continuity of care with consistent pharmacy oversight at all hours
- Stronger staff confidence knowing pharmacists are always available
- Cost savings from reduced medication errors and customizable service levels
Ensure Safe, Reliable Pharmacy Coverage