Podcast Episode

Clinical Expertise First, Technology Working Behind the Scenes

May 7th, 2026 | S1E2 | 3:48

At Avel eCare, technology supports the care team, but clinical expertise leads the way. In this clip from Virtual Health Connections, Dr. Kelly Rhone explains how Avel’s platform helps clinicians understand each partner hospital’s unique workflows, equipment, medications, staffing and resources. That behind-the-scenes knowledge allows Avel teams to step in with confidence, collaborate with bedside teams and provide support that feels like an extension of the local care team. Because great telemedicine is more than being “on the wall.” It’s being part of the team.

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Meet the Host

Jessica Gaikowski, MBA, brings both heart and strategic insight to her role as host of Avel eCare: Virtual Health Connections. with a background in healthcare administration and business, she understands the complexities of healthcare delivery and now leads conversations shaping where the industry is headed.

As Executive Director of Marketing and Sales Operations at Avel eCare, Jessica has been part of the organization’s journey from its early foundation within a large South Dakota health system to its growth as a national virtual care leader. On the podcast, she connects with industry experts to explore how telemedicine is redefining access, supporting care teams, and strengthening communities.

When she’s not talking healthcare, you’ll find her spending time with her family or cheering on the Ohio State Buckeyes.

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