Podcast Episode

How Technology and People Shape Better Care

June 4th, 2026 | S1E3 | 8:14

Healthcare is evolving faster than ever. New technologies, changing regulations, workforce demands, and rising patient expectations are creating new opportunities for hospitals and health systems to rethink how care is delivered. In this episode of Virtual Health Connections, Mandy Bell, Vice President of Product Innovation at Avel eCare, shares her perspective on the forces shaping healthcare today and why success depends on balancing innovation, workforce support, quality outcomes, and financial sustainability. From rural hospitals to large health systems, healthcare leaders are navigating complex decisions every day. Mandy discusses how technology, telemedicine, and strong clinical partnerships can help organizations adapt while keeping patients and providers at the center of care. Healthcare's future isn't about replacing people with technology. It's about giving healthcare teams the tools, expertise, and support they need to deliver exceptional care.

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Meet the Host

Jessica Gaikowski, MBA, brings both heart and strategic insight to her role as host of Avel eCare: Virtual Health Connections. with a background in healthcare administration and business, she understands the complexities of healthcare delivery and now leads conversations shaping where the industry is headed.

As Executive Director of Marketing and Sales Operations at Avel eCare, Jessica has been part of the organization’s journey from its early foundation within a large South Dakota health system to its growth as a national virtual care leader. On the podcast, she connects with industry experts to explore how telemedicine is redefining access, supporting care teams, and strengthening communities.

When she’s not talking healthcare, you’ll find her spending time with her family or cheering on the Ohio State Buckeyes.

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