Podcast Episode

Innovation, Feedback, & Care Transformation with Mandy Bell

June 4th, 2026 | S1E3 | 53:31

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Meet the Host

Jessica Gaikowski, MBA, brings both heart and strategic insight to her role as host of Avel eCare: Virtual Health Connections. with a background in healthcare administration and business, she understands the complexities of healthcare delivery and now leads conversations shaping where the industry is headed.

As Executive Director of Marketing and Sales Operations at Avel eCare, Jessica has been part of the organization’s journey from its early foundation within a large South Dakota health system to its growth as a national virtual care leader. On the podcast, she connects with industry experts to explore how telemedicine is redefining access, supporting care teams, and strengthening communities.

When she’s not talking healthcare, you’ll find her spending time with her family or cheering on the Ohio State Buckeyes.

Meet The Guest

Mandy Bell, MHA serves as the Vice President of Product Innovation for Avel eCare. In this role, Bell oversees direct-to-consumer and school health telehealth programs. She also facilitates innovation within Avel and was instrumental in the development and launch of multiple service lines, including Avel’s nationally recognized Emergency program, Senior Care, and School Health. Bell has advocated for telehealth and telemedicine, supporting education that helped lead to regulatory changes at the state and federal level, including publishing seven policy briefs and nine peer-reviewed publications related to virtual care. Bell co-chairs Avel eCare’s Research Committee and led implementation of Avel eCare’s quality program, resulting in accreditation by The Joint Commission and the American Telemedicine Association (ATA). Bell received a Master of Healthcare Administration from the University of Minnesota and a bachelor’s degree from Augustana College in Sioux Falls, SD.

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