Podcast Episode

The Rural Healthcare Workforce Crisis & How Telemedicine Helps

April 7th, 2026 | S1E1 | 5:22

In this episode of Virtual Health Connections, host Jessica Gaikowski talks with Mark Johnston, Vice President of Government Affairs at Avel eCare, about one of the biggest challenges in healthcare today: workforce shortages. Healthcare teams across the country, especially in rural communities, are stretched thin. Recruitment is difficult. Retention is even harder. But telemedicine is not about replacing providers. It is about strengthening and extending care teams. Mark explains how virtual care allows healthcare organizations to scale expertise, support frontline staff, and improve access to specialized services like behavioral health. He also shares real-world insight into how Avel eCare integrates with local teams, becoming a seamless extension rather than an outside presence. If you are navigating staffing challenges or exploring telemedicine, this conversation offers a clear look at how virtual care supports the people delivering care every day.

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Meet the Host

Jessica Gaikowski, MBA, brings both heart and strategic insight to her role as host of Avel eCare: Virtual Health Connections. with a background in healthcare administration and business, she understands the complexities of healthcare delivery and now leads conversations shaping where the industry is headed.

As Executive Director of Marketing and Sales Operations at Avel eCare, Jessica has been part of the organization’s journey from its early foundation within a large South Dakota health system to its growth as a national virtual care leader. On the podcast, she connects with industry experts to explore how telemedicine is redefining access, supporting care teams, and strengthening communities.

When she’s not talking healthcare, you’ll find her spending time with her family or cheering on the Ohio State Buckeyes.

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