Emergency
On-Demand Support. Improved Outcomes.
Rapid Expertise When Every Second Counts
In emergencies like stroke, heart attack, trauma, or serious injury, time makes the difference. Since 2009, Avel eCare Emergency has provided hospitals across the country with immediate access to board-certified ER physicians. With 24/7 support, facilities benefit from faster specialty intervention, fewer unnecessary transfers, lower costs, and stronger staff support.
Within the past year, Avel Emergency partners experienced:
- $3.5 million in cost savings
- 700+ transfers avoided
- 7,700+ video encounters
- A 21-minute reduction in door-to-physician time when local providers were unavailable
Emergency Services We Provide
Avel eCare Emergency services are designed for critical access, community, and regional hospitals, as well as health systems, correctional facilities, and long-term care. Facilities can customize support levels to fit their needs.
On-Demand Expertise
- Support for complex emergency cases
- Immediate medical direction
- Ordering diagnostic testing while waiting for bedside providers
- Expediting air ambulance transfers
- Emergency specialty consults
Nursing and Documentation Support
- Real-time nursing documentation
- Seamless collaboration with local teams
- Transfer coordination and triage assistance
Whether it is stabilization, lifesaving measures, or specialty input, Avel keeps local providers focused on direct patient care while delivering expert backup.
Benefits of Partnering With Avel
Hospitals that partner with Avel eCare Emergency gain:
- Fewer costly transfers and stronger revenue retention
- Enhanced emergency care for local communities
- Improved recruitment and retention of quality staff
- Better performance on national quality metrics with evidence-based care
- Access to live and recorded monthly education events with CNEs, CEUs, and CMEs
- Faster and more accurate transfer decisions
How Avel Emergency Works
- Secure, high-definition video and audio equipment installed in the emergency rooms.
- With the push of a button, providers connect to Avel’s emergency physicians and nurses 24/7/365
- Avel clarifies the level of requested support and integrates with local EMR, staff lists, and protocols
- Documentation and orders are sent immediately after the visit
- Ongoing reporting tracks key metrics like chest pain, stroke, sepsis, and airway management
Avel physicians are credentialed as part of the local medical staff, ensuring seamless care and collaboration from day one.
Specialized SANE Program
Avel eCare Emergency also provides around-the-clock access to Sexual Assault Nurse Examiners (SANE).
Compassionate, Trauma-Informed Care
SANE nurses are trained to deliver trauma-informed care and forensic evidence collection for patients of sexual violence. By providing these services through telemedicine, Avel preserves patient dignity, improves post-assault care, and strengthens community trust.
Partner sites can use existing Avel equipment for SANE visits, gaining access to:
- 24/7 clinical expertise from specially trained nurses
- Resources for community outreach and education around sexual assault
- Thorough, timely, and professional forensic documentation
Expert support at the push of a button.
From life-threatening trauma to specialized post-assault care, Avel eCare Emergency delivers immediate access to the expertise you need, exactly when you need it.
