Behavioral Health Emergency Department Facility Support
Contact Us
Avel eCare Behavioral Health Hub: 844-250-7302
- Brian Erickson, Vice President & General Manager
Email: [email protected]
Phone: (605) 606-0251
Biography
- Amber Reints, Director
Email: [email protected]
Phone: (605) 606-0250
Biography
- Erin Theis, Unit Supervisor
Email: [email protected]
Phone: (605) 606-0253
Biography
- Dr. Janell Simpkins, Medical Director
Biography
- Dr. Heather Berney, Lead Psychiatrist
Biography
- Service Line Management Team: Email Link
- Account Executive Team: Email Link
- EHR Support Request: Email Link
- To Report Facility Scheduled Maintenance or Downtime: Email Link
Avel eCare Behavioral Health Team
AVELearn
- Education Team: Email Link
- Avel eCare Education Overview
- Register for AVELearn [PDF/Video]
- Already have an account? Sign in here: AVELearn Sign-In
- Frequently Asked Questions [PDF]
- Behavioral Health Course Offerings
Reference Materials
- Scope of Service Guideline
- Roles and Responsibilities
- Activation Workflow
- Emergent Assessment and Disposition Planning Workflow
- Patient Placement Workflow
- Emergent Assessment Room Etiquette
- Safety Plan
- Nursing Assessment Documentation
- Provider Documentation
- FAQs
- NORA | Need Officer Right Away
- Critical Incident Stress Debrief
- Emergency Assessment Activation [Video]
- Disposition Outcome Planning [Video]
- On Demand Peer-to-Peer Provider Support [Video]
Equipment Guides
Questions or Requests
For questions or requests on the Behavioral Health Facility Support Portal, please contact us.
