Emergency Facility Support
Contact Us
Avel eCare Emergency Hub: 877-283-7237
- Becky Vande Kieft, Vice President & General Manager
Email: [email protected]
Phone: (605) 606-0270
- Susie Dorris, Nurse Manager
Email: [email protected]
Phone: (605) 606-0271
- Kayla Ourada, Nurse Supervisor
Email: [email protected]
Phone: (605) 606-0292
- Service Line Management Team: Email Link
- Account Executive Team: Email Link
- To Report Facility Scheduled Maintenance or Downtime: Email Link
Avel eCare Emergency Team
AVELearn
- Education Team: Email Link
- Avel eCare Education Overview
- Register for AVELearn [PDF/Video]
- Already have an account? Sign in here: AVELearn Sign-In
- Frequently Asked Questions [PDF]
- Mock Scenario Request Submission Form
- Emergency Course Offerings
Reference Materials
- Scope of Service Guideline
- How Does eCare Emergency Work With Your Hospital
- Utilization Quick Reference
- Activation Workflow | Medical
- Activation Workflow | BH Emergent Assessment
- EHR and Documentation
- Safety Plan
- Quality Projects Reference
- Emergency Nursing Reference Guide
- NORA | Need Officer Right Away
- Critical Incident Stress Debrief
Equipment Guides
Questions or Requests
For questions or requests on the Emergency Facility Support Portal, please contact us.
