Hospitalist Facility Support
Contact Us
Avel eCare Hospitalist Hub Phone: 1-833-346-7763 Avel eCare Hospitalist Hub Fax: 1-605-679-6884
- Keith Holt, Director
Email: [email protected]
Phone: (605) 606-0207
- Julie Clem, Unit Supervisor
Email: [email protected]
- Service Line Management Team: Email Link
- Account Executive Team: Email Link
- HIM Requests: Email Link
- To Report Facility Scheduled Maintenance or Downtime: Email Link
- Survey Responses: Email Link
- eSync Portal Users to Add or Remove Team Members: Email Link
Customer Care
- TytoCare Users | Post Encounter Survey
- Link to purchase TytoCare Disposables
- Hospitalist Satisfaction Survey
Avel eCare Hospitalist Team
AVELearn
- Education Team: Email Link
- Avel eCare Education Overview
- Register or Sign in Here: AVELearn – Avel eCare
- How to Register [PDF/Video]
- Frequently Asked Questions [PDF]
- Mock Scenario Request Submission Form
- Hospitalist Course Offerings
- How and When to Use Avel Hospitalist Services: Link
Reference Materials
- Scope of Service Guideline
- Roles and Responsibilities
- Activation Workflow
- Rounding Workflow
- Decision Guide CCOD vs Hospitalist
- EHR Documentation and Order Entry
- NORA | Need Officer Right Away
- Critical Incident Stress Debrief
- Your Partner in Action – Avel eCare Hospitalist [Video]
Equipment Guides
TytoCare
- TytoCare | Network Connection and Pairing
- TytoCare | Device User Guide for Exams
- TytoCare | Display During Video Encounter
- TytoCare | Equipment Operating Instructions
- TytoCare | How to End Video Encounter
- TytoCare | Equipment Cleaning, Reference Materials and Disposables Ordering
- TytoCare | Platform Troubleshooting
Teladoc
Questions or Requests
For questions or requests on the Hospitalist Facility Support Portal, please contact us.
