Crisis Care Agency Support
Contact Us
Avel eCare Crisis Care Direct Phone: 844-250-7302
- Brian Erickson, Vice President & General Manager
Email: [email protected]
Phone: (605) 606-0251
Biography
- Amber Reints, Director
Email: [email protected]
Phone: (605) 606-0250
Biography
- Erin Theis, Unit Supervisor
Email: [email protected]
Phone: (605) 606-0253
Biography
- Service Line Management Team: Email Link
- Account Executive Team: Email Link
Avel eCare Crisis Care Team
AVELearn
- Education Team: Email Link
- Register for AVELearn [PDF]
- Frequently Asked Questions [PDF]
- Crisis Care Course Offerings
Reference Materials
- Scope of Service Guideline
- Activation Workflow | Law Enforcement
- When to Contact Crisis Care
- Safety Plan
- Crisis Care Assessment Documentation
- FAQ Sheet
- FAQ – Qualified Mental Health Professional
- Law Enforcement Personal Support Activation
- Critical Incident Stress Debrief
- Your Partner in Action – Avel eCare Crisis Care (Video)
Equipment Guides
- Crisis Care Video Activation – iPad
- Crisis Care Video Activation – BYOD
- How to Close an Application on an iPad
- Rebooting the iPad
Troubleshooting
Documentation User Access
- Software User Request Form (Downloadable Form)
- Accessing Crisis Care Documentation Post-Encounter
Newsletters
Questions or Requests
For questions or requests on the Virtual Crisis Care Facility Support Portal, please contact us.
